Office Policies

Our Mission

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Our goal for every patient is to provide them with a beautiful smile, a solid bite and a well-balanced and harmonious facial profile that will last them a lifetime. We feel that orthodontics is one of the best investments that a patient can make. Excellent treatment can provide a patient with optimum oral health, improved function and enhanced self-esteem.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Annandale Office Hours
Monday & Wednesday: 8:00 a.m. – 5:00 p.m.
Thursday: 8:00 a.m. – 5:00 p.m.

Burke Office Hours
Tuesday, Wednesday & Thursday: 8:00 a.m. – 5:00 p.m.

Lorton Office Hours
Friday: 9:00 a.m. – 3:00 p.m.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Emergencies

During our office hours, if you are having pain or experience an emergency – such as bleeding, swelling or a broken appliance – please call us immediately so that we may schedule the best available time for you. We will do everything possible to treat your problem immediately and attend to your needs.

If an emergency occurs after hours, you can always access the website (24/7) and visit our section on emergency info. Here we have provided you videos of how to handle the most common orthodontic problems to make you comfortable until you can get back into the office. If you feel you need additional help, please call our office at 703-750-9393, the after-hours message will direct you to the number of our doctor on call. Dr. Ellis or Dr. Lindgren will respond to you as soon as possible and help to get the emergency resolved.